1. Are you a manufacturer, trading company or a third party?
We are a third party.The floor area of our partner factory is 4000 square meters which is specialized in research,production. And our company is specialized in marketing.
2. Where is your factory located?
Our company is located in Zhengzhou city , Henan province,China.
3. How can I go to your factory?
You can fly to Zhengzhou Xinzheng International airport or Zhengzhou Railway Station or Zhengzhou East Railway Station.and then we can pick you up at the airport or station and take you to our factory. Our company is around 50 km away from the airport or 30 km from the railway station.
4. How long will you provide the warranty period?
We provide clients one-year warranty to make sure the machine work well.
5. What kind of pre-sales service do you provide?
We offer equipment testing for your sample for free in order to help customers choose the most suitable drying machinery.
6. What kind of after-sales service do you provide?
Our professional technicians will travel to carry out onsite training and assist with installation .
7. What about delivery?
Usually we send the shipments in FOB Shanghai or Qingdao or Tianjin, China term. However, the CIF are also acceptable which decided by the clients.
8. How long is the period of production?
Usually it takes about3-4 weeks after we received your PO and prepayment. For different type of machine, production period is different.However, it would depend on our production line schedule and the complexity of the item.
9. What is the Payment Term?
By T/T in Advance, or Irrevocable L/C at Sight. Equipment can be customized, send us an inquiry to know more details about price, packing and shipping.
10. What’s your mini order ?
Our mini order is one set .